Use ProctorU with Canvas

Last updated on January 27, 2022

There may be times when you would like to proctor a test in your online course. There are some options included in Canvas, such as setting a time limit, that allow a level of proctoring for free. However, you may want to take it a step further by using the “Virtual Proctoring” service ProctorU. This service allows students to complete exams from home via a high-speed internet connection and a webcam.

Two levels of services are available:

  • The “Live+” Option: Includes ID verification and direct monitoring of the student during the entire exam administration but requires each student to pay an out-of-pocket fee for each exam.
  • ProctorU Auto (Canvas Built-In Option): Does not require a payment from the student but does cost a fee to MSU Denver. In this case, student identity is verified by ProctorU, and the exam administration is video recorded for security.

It is up to each faculty member and their department to determine what types of assessments are appropriate for a class,but here are a few options to consider that don’t require either “live” or “virtual” proctoring:

  • Consider the possibility of allowing students to complete computer-based exams at home using Canvas. 
    • Setting a strict time limit and window of availability can reduce the risk of students utilizing outside resources during a computer-based exam.
    • Assessments administered in a web-based learning management system still requires students to verify their identity by logging into the LMS (Canvas) with their MSU Denver credentials. 
  • Consider alternative assessments, like papers and projects, designed to evaluate student learning outcomes without a proctored exam administration.
  • Consider possibilities, when appropriate, to “drop” one test score for a student that is ill. This is similar to how some courses allow students to drop one low exam grade during a semester.

Note: This tutorial requires that you have a quiz created in Canvas. If you need help with this task, please refer to the “Create and Edit Classic Quizzes” or “Create a ‘New’ Canvas Quiz” tutorials.


Download the ProctorU Browser Extension

ProctorU will only work in Google Chrome or Mozilla Firefox. Additionally, you must have the ProctorU browser extension downloaded and installed in your browser: 

Enable ProctorU on the Canvas Navigation Menu

By default, the ProctorU link is hidden so as not to confuse students in courses that do not use ProctorU. In order to use this service, you will need to enable the ProctorU link on the course navigation menu.

  1. Go to MSU Denver’s Faculty and Staff Hub.
  2. Click Canvas in the Teaching & Learning section.
  3. Log in to your Canvas Account.
  4. Select the Course you’d like to work in.
  5. Click Settings on the course menu to the left.
  6. Click Navigation from the tabs at the top.
  7. Scroll until you see ProctorU.
  8. Click the More Options Menu (three vertical dots).
  9. Select Enable.
  10. Click Save at the bottom of the page.

Set Up a ProctorU Assessment

  1. Click the ProctorU link on the course menu to the left. 
  2. Click on the ProctorU Tool Link.
    1. First-Time Registration:
      1. Fill in the Required Fields.
      2. The registration process could take up to 48 hours to complete. Once your registration is approved by ProctorU, you will receive an email to your MSU Denver email account, then you can continue this process.
    2. If you are already Registered with ProctorU:
      1. Log into Your ProctorU Account with your MSU Denver email and ProctorU password.
  3. Click on Add New (blue button with downward-facing arrow). Drop-down menu will appear.
  4. Select Exam.
  5. Type the Exam Name into the field.
    • The Exam Name should be the same as the Quiz created in Canvas.
  6. Select Department (if listed) or General. 
  7. Select Incident User (if applicable).
  8. Select Instructors.
  9. Select Term.
  10. Enter Duration in minutes.
  11. Copy and Paste your Canvas Quiz URL into Exam URL.
  12. Paste URL into Whitelisted URLs (if using).
  13. Enter Exam Password (if using).
  14. Confirm Password.
  15. Select Terms of Service.
  16. Select Permitted Resources in accordance with your preferences.
  17. Enter Expected Amount Test Takers.
    • Must be in numerical value.
  18. Fill out Contact Info fields.
    1. Your Name
    2. Your MSU Denver Email
    3. Your Phone Number
  19. Click Submit for Review. You will receive an email when your exam is active.

Now all you have to do is wait for a response notifying you that the quiz is approved.