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FAQ

Where to Get Help

Last updated on October 28, 2021

The graphic below and the text that follows provide answers to where you can find help on a variety of topics related to online learning and support.

Who can answer my questions?

Center for Teaching, Learning, and Design

  1. Visit the CTLD Ready Website for questions on how to use Canvas, MS Teams, Yuja, and integrated apps or for best practices for teaching online.

Information Technology Services (ITS)

  1. Visit the ITS Portal for questions about troubleshooting software, hardware, and technologies; MSU Denver login credentials, or accessibility of publisher content.

Information Accessibility Group

  1. Contact the Information Accessibility Group with questions and concerns about content accessibility.

Your Chair

  1. Contact Your Department Chair with questions regarding your course sections or access.