Rapid Ready Training Training

How to Get Help

Live Support

Our instructional design support specialists are available Monday through Friday from 10 am to 3 pm, virtually via Teams and in-person in room 325 of the Admin building (campus closures excepted).

Physical Drop-In Support

We are located in the Admin Building, room 325. View the map below for our location.

Email and Phone

Please leave a voice message or email for after-hours, and we’ll respond within one business day.

You can reach our instructional design support staff via phone (303-615-0801) and email ([email protected]). While virtual drop-in is generally the most direct way to get support, please feel free to use these options. You can expect a follow-up to a voicemail or email within a business day.

Looking for more?

Our collection of tutorials and spotlights provides comprehensive instruction on MSU Denver’s online platforms, like Canvas, Teams, and YuJa. Tutorials are short-form instructional content; spotlights dive deeper into a particular subject. Click the links below to browse the content available, or use the search bar in the top right-hand corner to find exactly what you’re looking for.