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FAQ

How do I set up my Canvas course?

If you’re new to online teaching, or just new to Canvas, it can seem a little daunting trying to set up a new course. CTLD has prepared an assortment of tutorials that will help you through this process. If your department or a colleague has already created the course and has given you permission to […]

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FAQ

Why is the assignment I deleted from my module still showing up in the Gradebook?

Modules are a fundamental building block and the main organizational unit of a Canvas course. They enable an instructor to organize the course content by week or by topic, for example, and to build each new concept on what a student has previously learned. This organization makes the course easier for a student to navigate. […]

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FAQ

Why is my quiz showing up as an assignment?

Canvas uses Assignments, available from the course navigation menu on the left, as an umbrella that includes all activities. Any quizzes (Classic or New), discussions, and assignments that you create for a course can be accessed from their respective links or from the assignments link in the course navigation menu on the left. This is […]

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FAQ

How do I delete the subtotal columns in my Gradebook?

The subtotal columns in your Canvas gradebook are populated automatically by the different groups you have in your assignments folder. These subtotal columns cannot be hidden or deleted. You may turn off the subtotal columns in settings, though this will also disable the total column. By default, Canvas has one main group called “Assignments” that […]

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FAQ

Why can’t I see the questions from Classic Quiz question groups when I migrate to New Quizzes?

New Quizzes do not use Question Banks, instead they use Item Banks. Additionally, currently do not offer the option of “question group” type questions. When you migrate a Classic Quiz with question groups to a New Quiz, the New Quiz is unable to pull from the Question Bank, so the questions do not migrate over. […]

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FAQ

How can I digitize media for my course?

If you are looking to digitize media (films, television shows, musical recordings, etc.) for use in your course, please contact the ITS Help Desk. ITS provides this service to MSU Denver faculty. Once your media has been digitized and uploaded to your YuJa account by ITS, the CTLD support team can help you add it […]

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FAQ

Why are Assignments hidden in Canvas?

By default, your course shell should have the Assignments, Quizzes, Pages, Discussions, and Files links in the left-hand course navigation menu disabled, or hidden, from student view. You can tell a course navigation link is disabled, or hidden, for students if you see a crossed out eye to the right of the link name. When […]

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FAQ

How do I remove a student from a course?

Throughout the duration of your course, you may have one or more students formally withdraw. To comply with federal regulations, records of a student’s participation must be maintained, so these students will still appear in the People page of the course but will be marked as “Inactive.” This change will happen automatically when the Registrar […]

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FAQ

How do I share my lead course with other instructors?

Many courses at the university have several sections, taught by several different instructors. Still, we want to create a consistent experience across sections of a course so students all receive a similarly excellent learning experience. There are several ways a department chair or course facilitator can share their lead course, or the relevant content within, […]

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FAQ

Where to Get Help

Looking for help? Please review the following links where you can find help on a variety of topics related to online learning and support! Who can answer my questions? Center for Teaching, Learning, and Design Information Technology Services (ITS) Information Accessibility Group Your Chair Have Questions? Need additional support on this or other teaching and […]